Dear Hotel Barcelona Universal,
We wanted to say a huge thank you for your service over the three days that we stayed with you. Nothing was too much trouble for your staff who were always friendly, polite and willing to help.
A very special thank you to Christina and Ruth at reception who helped my husband retrieve his jacket and please pass on our warmest regards to the older gentlemen who helped us with our bags and hurried to us with an umbrella when it was raining on Tuesday.
Room service staff were also wonderful provding us with hot water daily for our sons milk. We had a truly wonderful stay.
Experience sent by Shurmila Sandhi, Apr 09