Another trip to lovely Barcelona

Posted on 17 November 2010 in Nuñez i Navarro Hotels

Back to Soho for another trip to lovely Barcelona,

Hotel Soho Barcelona

Hotel Soho Barcelona

Overall ok hotel for first timers couples because of it’s proximity to high end shopping and subway.

A few things that killed us this time :

1) Forget cocktail drinks … no bar
2) Room service until 21h30 with limited menu
3) Terrasse was small (Room 73) compared to what pictures showed
4) Rooms and hotel are starting to be “run-down” …

Will we go back? Maybe but I think it is time for a change next time we go … Need to see the competition!

By the way taxi to airport over charged us … 36 euro … He said it was a special rate and luggage surplus. He told the long way to reach the airport that is all. Ask for the overcharge BEFORE leaving because they want your good AND will get it. Never had a taxi bill lower than 28 eur BTW.

Marty, November 2010.

  One thought on “Another trip to lovely Barcelona

  1. admin

    Dear Mr. Roussel,

    First of all I would like to thank you for choosing SOHO Hotel during your stay in Barcelona and I sincerely apologize for not meeting your expectations.

    I truly appreciate the time you have taken to bring your dissatisfaction to our attention, as comments like yours are the tools we need to constantly improve our service and our facilities.

    I would like to inform you that, even though we do not have a physical bar, we offer room service in rooms, in our pool and in the Media area. This service is offered until 21h30 but from that time we can advise our guests with a wide variety of restaurants and bars near our hotel (the offer of restaurants/bars in Barcelona is very wide).

    The photograph of our Terrace room publicized in our web page shows the reality (they haven’t been altered), so I am sorry if it wasn’t what you expected.

    I regret that your impression of our hotel was one of run-dow, but I can assure you that we are working daily in the maintenance of SOHO Hotel and constantly improving our facilities.

    I truly hope you give us a second chance if your your future travel plans bring you back to Barcelona, to experience SOHO Hotel the way we intend it to be.

    Yours sincerely,

    Sílvia Nadal
    GM B-Hotel

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