Hotel Barcelona Universal: cruiser review

Stayed here for 2 nights after we had completed cruise we were booked in for a standard room.
English speaking front desk staff for the most part friendly staff. Hotel Barcelona Universal which is under the same chain of “Barcelona Nunez i Navarro Hotels” for being rated a 4 star don’t quite see how. We have stayed at Hotel Jazz at the beginning of our vacation – same chain with lesser star rating and had a better experience. I will say the rooms were clean, comfortable beds (Though we had two twin beds placed together to make a larger bed and the beds would move apart by the end of the night), however for the price you pay, I would have expected a more luxurious place. Hotel modern but looked worn.

Mainly we are sure when onces read review and want somewhere quiet, comfortable and close to the cruise terminal and thus, choose this hotel. However, it was chaotic at noon check-out, Saturday with people all checking out at the same time. With the way the front desk is situated with a large cement pole and couches it was over whelming.

Universal Room

We were able to get a room by 1PM and were given a room on the 8th floor – It is on a busy road and although you could still hear quite a lot of traffic noise at night. The rooms are not sound proof at all, so you will also hear corridor noises very distinctly.

It is a short walk away from Port Vell and La Rambla. We didn’t use the metro but there is a stop near by.

The free wi-fi is fast and if you don’t have your laptop with you they have computers you can use at the business center on the 9th floor and two computers in the lobby. If you need to print something you have to ask the front desk staff to use one of their computers.

Never ate at the restaurant so cannot comment there.With so many hotels in Barcelona not sure if I would stay here again.

Tonya, November 2011.

Jazz review: Would recommend and would definitely stay again.

Would recommend and would definitely stay again.Stayed here for 2 nights prior to a cruise we were taking for our 15th wedding anniversary and it was a great experience. We were booked in for a standard room but were upgraded to a larger room on the 8th floor.
English speaking front desk staff all of them were really friendly and helpful and the hotel is modern, clean and comfortable, large bed, large safe, hardwood floors, open window balcony, good working air conditioner, awesome roof top experience. In our room we had a kit too, toothpaste, razor, shaving cream – which was great considering our luggage with our toiletries was delayed.
This hotel was perfect for a short stay in Barcelona. Central location close to the metro station, main strip and lovely restaurants and cafes, but far enough from the nightlife to get a good night’s sleep. Have stayed in another hotel which was a “four” stars-the walls were thin and you could hear people in the hallways. That is not the case at Hotel Jazz.
The 3 days/2 nights we were at the Hotel Jazz, there was a protest happening and a Marathon. Front Desk placed signs by the elevator to advise all guest they would need more time if needing a taxi to get to airport and or port. This was very helpful to plan your day. I also liked the fact to use the elevator you had to place your room card in to access a floor. For security reason only guests had access to hotel.
Note: European outlets – ask the front desk to borrow a converter.

Jazz room

Tonya, November 2011.