I am writing to thank you very much for making our stay in your hotel so special last weekend.
We came to Barcelona with our friends – Mr and Mrs Hill. It was their 25th wedding anniversary in April this year and it is ours in August. We decided some time ago that we would have a short holiday together to celebrate. We decided to go to Barcelona because none of us had been before. We had a brilliant weekend – what a great city!
Our stay was made extra special due to the service we had at your hotel. The staff were very helpful and friendly. We were also given a suite which was wonderful – we felt like royalty!
Thank you so much for making our stay so special and for allowing us to stay in one of your special rooms. We had a holiday we’ll never forget.
We’ll recommend your hotel to our friends and family.
Thank you again.
David and Kay Whittaker – experience sent by email, May 2009.
Hotel Barcelona Universal: www.hotelbarcelonauniversal.com