Excellent and Personalized Service – Wonderful Hotel

Posted on 10 August 2011 in Nuñez i Navarro Hotels

My 2 grown daughters, wife and I stayed in two rooms at the Barcelona Universal Hotel from July 29-August 1. It was a wonderful stay. The hotel staff assisted us with hotel and non-hotel matters: from recommendations for great restaurants and the best way to use the subway, to changing my daughters’ room (within 5 minutes!) when one of my daughters said the mattress was too soft for her taste and to arranging a late check-out. Our rooms were very clean and inviting. The hotel offered excellent value for the rate which we paid. In recent years, I can’t remember having a better hotel experience.

Hotel Barcelona Universal

Hotel Barcelona Universal

The only recommendation for improvement that I would make is the result of me being a vegetarian. The buffet breakfast (which was included in our rate) had an excellent range of meats (which I don’t eat), but had very little in the way of salads or fresh vegetables. There was some cheese, fresh fruit and yogurt, but only tomatoes (no lettuce, cucumbers or salads as such).  I would encourage the addition of fresh salads or salad vegetables.

I would enthusiastically recommend this hotel to friends (even vegetarians) and will choose it again if/when we return to Barcelona.

Experience posted by JeffMaccabim, August 2011.

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