Stayed here for 2 nights after we had completed cruise we were booked in for a standard room.
English speaking front desk staff for the most part friendly staff. Hotel Barcelona Universal which is under the same chain of “Barcelona Nunez i Navarro Hotels” for being rated a 4 star don’t quite see how. We have stayed at Hotel Jazz at the beginning of our vacation – same chain with lesser star rating and had a better experience. I will say the rooms were clean, comfortable beds (Though we had two twin beds placed together to make a larger bed and the beds would move apart by the end of the night), however for the price you pay, I would have expected a more luxurious place. Hotel modern but looked worn.
Mainly we are sure when onces read review and want somewhere quiet, comfortable and close to the cruise terminal and thus, choose this hotel. However, it was chaotic at noon check-out, Saturday with people all checking out at the same time. With the way the front desk is situated with a large cement pole and couches it was over whelming.
We were able to get a room by 1PM and were given a room on the 8th floor – It is on a busy road and although you could still hear quite a lot of traffic noise at night. The rooms are not sound proof at all, so you will also hear corridor noises very distinctly.
It is a short walk away from Port Vell and La Rambla. We didn’t use the metro but there is a stop near by.
The free wi-fi is fast and if you don’t have your laptop with you they have computers you can use at the business center on the 9th floor and two computers in the lobby. If you need to print something you have to ask the front desk staff to use one of their computers.
Never ate at the restaurant so cannot comment there.With so many hotels in Barcelona not sure if I would stay here again.
Tonya, November 2011.