Dear all at Barcelona Universal Hotel.
Just a quick note to say how much we enjoyed our stay at your hotel. We stayed 14th August -20th August. Our Room excellent, bathroom too. All the staff were very nice and efficient. Great advice on buses and other travel details at the front desk. The gentleman who took the cases into the store was really nice, we had to go to our bags on many occasions. Nothing was too much trouble for him. We arrived early Sunday from the night train from Paris.
The buffet breakfast is one of the best we have experienced excellent choice and kept us going until evening .
The city is fantastic all the art and buildings, you must be very proud of. Pity that so much bad press about pick pockets, we just acted sensibly walking through the local streets was no problem at all. We live in a very multicultural city in England and found the streets around the hotel interesting and not at all worrying.
There was so much to see so we may come back for a visit again as we didn’t get to visit all the great galleries and old streets. Perhaps a few more days on the beach.
I think the only thing we missed is having a kettle in our room to make tea and coffee in the afternoon, must be a British thing!
Thank you all again for a very nice stay at your hotel, all the emails we sent before we arrived were dealt with promptly and this gave us a good room.
Mr and Mrs. Lionel Pearson