Thanks for the great experience!

Hi everybody,

We are Silvia e Matteo from Italy. We stayed in Europark Hotel for four nights, from July 25 to 29. Since we entered, we found the hotel simply perfect! The place is very  charming, near the centre of a wonderful city, just few steps from a Metro station.

The staff is kind and efficient; when we saw our room we thought “this is a four star, not a three!”: it was spacious, with design furniture, a big double bed and a comfortable bathroom. The swimming pool on the roof  was perfect to take a rest after a tiring day.

We thank you for your kindness and your interest and we hope to come back soon!

Experience posted by SilviaeMatteo, August 2011.

I would love to return!

We have just stayed in your fabulous hotel (Europark) for four nights, 16 of us celebrating my 40th birthday….we had a blast!!!

Absolutely everything exceeded our expectations. The hotel was in a great location to enable us to explore all the sights of Barcelona. Countless bars & restaurants in the nearby vacinity & the most helpful, friendly staff I have ever encountered. The reception staff were always willing to suggest good restaurants, call cabs & generally help with everything we needed. In addition to the great service was the cleanliness of the hotel (rooms, restaurant,bar,reception,pool area)all areas were kept immaculate.
I would,indeed & already have recommended the Hotel Europark to my friends & family. I would love to return!

Please thank your wonderful staff….they made our stay very enjoyable.

kathy, June 2011.

Thanks for making our trip a wonderful experience!

Dear NN Hotels,

We just returned home (USA) from our first Barcelona trip, a treat from my wife and I to my parents.

Our Europark hotel stay was truly fabulous, from the elegant modern decor to the relaxed atmosphere to the staff whose personalized service elevated this hotel to luxury status in my modest opinion.

Special compliments to senor Bosch, the food manager his assistant Lillibeth, and Elias, the front office clerk. They “always” went the extra mile to ensure our needs and wants were met.

For anyone planning a trip to Barcelona, do not waste your time looking any further, this is a five star hotel at a three star price!

Thanks for making our trip a wonderful experience!

Lieven, June 2011.

Lucky Winner of a FREE Stay in Barcelona

We’ve got the first prize winner of the year for a free stay at one of our hotels, in this case, the Hotel Europark. The lucky winner is:

Arkesq. Congratulations!

After his stay at Hotel Jazz, last November 5, 2010, he wrote us telling about their experiences of the hotel and Barcelona.

And as has become a tradition in our blog NN Experiences, premiered year with another chance to win free accommodation in Barcelona. The hotel chosen this time, it’s B-Hotel located in Plaza Espanya, a modern design, perfect combination of architecture and functionality, quite an experience for our senses. The next drawing will carry it out of all the comments received by May 2, 2011.

The prize consists of:

• A two nights stay in at B-Hotel of Barcelona with Breakfast included.
• Bottle of Cava.
• To be used between: from May 03 to August 28, 2011 (subject to availability).
• No changes can be made once the reservation has been confirmed.
• The prize can not be used in conjunction with other item or goods.
• The prize can not be exchanged for any other item or goods.
• The prize is personal and non-transferable.

Only people who have already stayed in one of our nine hotels and post a review on the blog are eligible for the prize. Winners will be advised via e-mail and their name and surname will be published on the blog.

If you have any queries, please send a message to the following address: newsletter@nnhotels.com

Good luck to all participants!

I enjoyed our stay at your lovely Hotel Europark

Dear Hotel Europark:

From Rio de Janeiro, I just want to let you know how much my wife, Sonia, and I enjoyed our stay at your lovely hotel.

When we had a problem, it was fixed quickly. When we had a question, it was answered competently. The service was great and your staff very pleasant and attentive.

No doubt, next time we plan to be in Barcelona, we will consider the Europark Hotel first!

Thanks for your message and interest.

Cordially,

Comment written by Jordan, Jan 2011.

Open Days at Sagrada Familia

This January, Gaudí’s Sagrada Familia in Barcelona will open its doors to society each Saturday. As a result of the high demand for visits since the church was consecrated by Pope Benedict XVI, and willing to to thank neighbourhood residents for their efforts during the Pope’s visit, with all the restrictions it involved.

Staying at Hotel Europark Sagrada Familia Penthouse ensures you a great view of the basilica from the terrace.

Sagrada Família will open at 9am to allow access to as many interested people as possible, and remain open until 6pm.

We would like to share with you this wonderful video made by Ajuntament de Barcelona:

Our Best Wishes for 2011

We would book Europark Hotel again

We enjoyed very much our stay for 4 nights at Europark Hotel which was our first booking among NN Hotels. It is a very nice decorated design hotel in the Eixample area near to two Metro stations and only a 10 minute walk to Passeig de Gracia. We had a Superior Room backside and loved the decoration and equipment of this spacious and well cleaned room. The breakfast service met our price/performance expectation. We would book Europark Hotel again.

with kind regards
ThomasR, November 2010.

Staff not friendly at Hotel Europark

We recently stayed at Hotel Europark during October 2010. The quality of the hotel was good, however the staff was not welcoming and friendly.

As soon as we checked in we were treated very coldly. The staff member who serviced us lacked basic customer service skills. When we asked him about a form that we signed, he did not attempt to give us an answer.

During our four day stay, the staff never greeted us as we entered and left the hotel. With the exception of one staff member, the staff was cold and aloof.

The staff member who checked us out on October 24th at 7:00 am, never said thank you. He simply laid our receipt on the counter. We asked for an envelope for our receipt and he coldly placed it on the counter. He did not even place the receipt in the envelope. He watched as we folded it and placed the receipt in the envelope ourselves.

We asked the same staff member for directions to a nearby metro stop and he gave us incorrect directions. We almost missed our train to Madrid because of his inadequacies.

Overall, the quality of the hotel was good but we will never stay there again. On a scale of 1 to 10 we give this hotel a rating of 2 mainly because of the poor customer service we received from the staff.

Experience posted by DLGrace, Nov 2010.

There are still more prizes to win

We have just raffled our complimentary stay in Barcelona between all the comments posted by our clients. And the winner of a free stay at the Hotel 1898, only a few steps away from Plaza Catalunya is …

Username Steve for his experience in Barcelona last October 2010 during his stay at Hotel Granvía.

But we still have more prizes for you:

The hotel chosen for the next free stay is Hotel Europark, located in Aragó street, a hotel right at the heart of Barcelona. The next drawing will carry it out of all the comments received before February 1, 2011. Good luck to all participants!

The prize consists of:

• A two nights stay in at Hotel Europark with Breakfast included.
• Bottle of Cava.
• To be used between: February 1st, 2011 to April 30th, 2011 (subject to availability).
• No changes can be made once the reservation has been confirmed.
• The prize can not be used in conjunction with other item or goods.
• The prize can not be exchanged for any other item or goods.
• The prize is personal and non-transferable.

Only people who have already stayed in one of our nine hotels and post a review on the blog are eligible for the prize. Winners will be advised via e-mail and their name and surname will be published on the blog.

If you have any queries, please send a message to the following address: newsletter@nnhotels.com

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