To All the staff at Barcelona Universal Hotel,
Just wanted to thank you for being so wonderfully helpful and professional during our stay. It was our first time in Barcelona and you really made it a special occasion. We were really grateful for your help and advice on our travel and excursion arrangements. The service was truly exceptional.
The hotel is pristine and beautifully decorated. We will be recommending your hotel to all of our friends and contacts.
Looking forward to our next stay with you.
Experience posted by rebeccablinston, Sept 2011.